We examine empirical data on grounding strategies and the use of disfluency in team discourse, and find that these abilities are crucial for team coordination and performance. We discuss how artificial agents can benefit from being able to handle and generate these dialogue features for more natural and effective interaction.
@inproceedings{gervitsetal2016coling,
title={Disfluent but effective? A quantitative study of disfluencies and conversational moves in team discourse},
author={Felix Gervits and Kathleen Eberhard and Matthias Scheutz},
year={2016},
booktitle={Proceedings of the 26th International Conference on Computational Linguistics},
url={https://hrilab.tufts.edu/publications/gervitsetal2016coling.pdf}
}