A Framework for developing and using shared mental models in human-agent teams

Matthias Scheutz and Scott DeLoach and Julie Adams

Converging evidence from psychology, human factors, management and organizational science, and other related fields suggests that humans working in teams employ shared mental models to represent and use pertinent information about the task, the equipment, the team members, and their roles. In particular, shared mental models are used to interact efficiently with other team members and to track progress in terms of goals, subgoals, achieved and planned states, as well as other team-related factors.

@article{scheutzetal17smm,
  title={A Framework for developing and using shared mental models in human-agent teams},
  author={Matthias Scheutz and Scott DeLoach and Julie Adams},
  year={2017},
  journal={Journal of Cognitive Engineering and Decision Making},
  volume={11},
  pages={203--224}
  url={https://hrilab.tufts.edu/publications/scheutzetal17smm.pdf}
  doi={10.1177/1555343416682891}
}